how it all started?

They say, "Necessity is the mother of invention".
We say, "Technology is the mother of disruption".

You give us technology and look what we create! Zapty is a tool to disrupt the way productivity & collaboration has been ever imagined. Modern teams and working professionals no longer need traditional systems of communicating. And Zapty as a project management and collaboration software, offers a disruptive potential to them making their work easier by managing chaos and also doubling up as a powerful knowledge hub for the team. It was the original brainchild of Arvind Agarwal and Sanjay Shah who realized a need for a comprehensive collaboration tool using a radically different approach very early on. Later, in 2016, Teja Shah, with her past experience around customer success in a successful SaaS company, joined Zapty to add a very customer centric approach to an otherwise difficult problem. While there are several platforms available for collaboration, there are none that combine it all to give a seamless experience.

The idea took shape when Arvind and Sanjay were still working together on their previous venture, Skelta. Despite being a small team, they were growing at a fast rate (from 5 to a whopping 250 in just 5 years) and communication issues were rampant (excessive internal emails, team communication hassles, etc.). When Skelta got acquired by Invensys, Plc., the collaboration issues became exponential. They were now spread across multiple offices and integration challenges (work flexibility, transparency & accountability in communication, intensive collaboration, etc.) were at a peak. And there was not a single tool to tackle this!

The idea of creating a new platform, which would help them collaborate seamlessly grew stronger. So was born Zapty, with which you can converse in context of whatever you are doing: whether you are chatting with the team or working with a document or a task or even a project or a poll or an approval or any other work pattern and from anywhere. It prioritizes and keeps you on top of only those things that matter the most to you.


Revamped UX, Focus on Customer Acquisition, Launch of Paid Plans

Based on customer feedback and multiple iteration, Zapty's UI underwent a major facelift. In-line with the vision of great customer support, real-time support was added to the platform and premium tiers were created to signify different feature sets and usage.


Focus on Customer Success, New co-founder joins

Zapty's business model being "low touch, self service SaaS", and realizing the importance of a great customer success team, Teja Shah, was brought in as a Chief Customer Officer, to leverage her experience in customer success.

Sanjay moved on to become the Chairman and Advisor to Zapty and Arvind took on the role of CEO.


Launch of MVP 1

Zapty was incorporated in San Francisco, CA and an offshore development team was created in Bangalore. A free version of the product was relaunched for personal & team use.


Early launch

Teaser website was launched. First MVP of Zapty was launched. Received interesting feedback from SMBs, potential investors and other target customers. Made changes based on attending TechCrunch Disrupt @ SF.


Lean Startup Approach

Arvind and Sanjay start off with a small team to focus on discovering a viable business model while operating in a climate of ‘extreme uncertainty'. While the core idea around collaboration was there, they decided to use a more scientific approach to validate their assumptions and find a product-market fit.


The Skelta Story

The founders' previous venture was Skelta, a Business Process Management Company, which was successfully sold to Invensys in 2010. Skelta won a number of awards and grew to more than 250 employees. During that period of growth, is when the founders realized the need of a next gen work management software. The idea of Zapty finally germinated in early 2014 after many brainstorming sessions.

coming soon!

We are almost there and thank you for your patience. To request a demo, please send us your details and we'll respond within 24 hours.

it's exciting to know that you can't wait to use Zapty

We are still in Beta and you can fill in your details to request an invite.

Psst... We'll inform you as soon as we launch so that you are amongst the first few to try Zapty
(let's keep this our little secret!).


can't wait to have you onboard!